Executive- CR

EXECUTIVE- CR

Location: Delhi
Company: Space Technology & Education Pvt Ltd.
Position: 1
Department: Client Relationship
Experience: 0-2 years
Salary: 2.50 LPA
Gender: Male
Skills required: Excellent written & verbal communication, Vehicle Must

Note: Candidate from Noida, East Delhi will be preferred first

Pre- Sales

  • Identify methods to generate leads and enquiries.
  • Identifies business opportunities with new clients & existing clients for extended products (up-selling/ cross-selling).
  • Pursue new/existing client through calling/meeting etc to propose the products.
  • Create effective pipeline for customers in his territory, and managing the same.
  • Forecast business generation on monthly basis for diff. product category.
  • Prepare proposals/offers depending on the client requirement.

Sales

  • Demonstrating/presenting products to the clients and aware them about the services provided.
  • Negotiating the terms of an agreement and closing sales and also negotiating on price, costs, delivery and specifications with clients.
  • Communicate the sales through the process to concerned departments (academic support, operations and accounts, Education).
  • Handover the required documents to concerned departments for implementation and recordkeeping.
  • Collect Payment and update the accounts and department records.
  • Follow up for future collection of payments as per the schedule.

Post sales

  • Organize and Participate in company events like fairs, quiz competitions, observations, Public Watches etc.
  • Work as volunteer for all the SPACE Foundation activities & events.

Post sales

  • Coordinate with the client for status and troubleshooting of programme implementation.(coordination & Execution)
  • Report issues/problems identified during programme delivery w.r.t to clients/internal departments in writing.
  • Do post execution PR/marketing for repeat business generation.(Example- Feedback/Testimonials/programme report/certificates/momentous)
  • Maintains quality service by establishing and enforce organization standards.

Market Research and Territory Management

  • Identify all the developments happening in the assigned territory w.r.t. competition.
  • Update about all the initiatives (Like Events/Competition/Activities/New projects) w.r.t clients.
  • New development in the territory w.r.t to market players in the Industry (Non Competitors).
  • Keep a track of all associations/Meets/Conference and plan promotional activities.
  • Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

Record Keeping

  • CRM Software Updation w.r.t Clients, Sales Pipelines, Key Account Management, Contacts information of Key Persons working with the clients
  • File all the Records as per the filing and documentations procedure
  • File month end report as per prescribed format on last day of every month

Events and Marketing

  • Implement the event plan w.r.t to marketing with existing and prospective clients.
  • During the Company Events do prospecting and marketing with the participants.
  • Execute post event PR activities.
  • Identify Areas where promotion activities could be organized.
  • Plan and execute the promotional activities.
  • Analyze the results of the promotional activities in terms of effectiveness, leads and Business generation.

Key Deliverable

  • Pre Sale, Sales and Post Sales
  • New development in the territory w.r.t to market players in the Industry
  • Record Keeping

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